Search
Relai experiences in the personal relai test 2025 review

Relai experiences & personal test report

Access to alternative investments is increasingly in demand. Because while there is uncertainty in stock markets and confidence in some currencies is weakening due to incredibly large floods of money, investments such as cryptocurrencies are moving steeply past other asset classes. With the Relai Bitcoin App This opens up an uncomplicatedย Access to the largest cryptocurrency Bitcoin.

The Relai experiences show you how safe the app is, how you can reduce the Relai fees and what you should definitely look out for!

Table of contents

All Relai advantages at a glance

  • ๐Ÿš€ SimplicityNo registration or verification required - start buying Bitcoin in just a few minutes.
  • ๐Ÿ’ก Automated savingWith Dollar-Cost Averaging (DCA) regular, automatic purchases for stress-free investing.
  • ๐Ÿ”’ SecurityYour Bitcoin safely in your wallet, which only you have control over.
  • ๐Ÿ’ธ Transparent feesSimple, clear fee structure with no hidden costs. Small purchases even free of charge!
  • ๐Ÿ‡จ๐Ÿ‡ญ Swiss MadeSwiss quality: Trust and security with a Swiss company based in Zurich.
  • ๐Ÿ”„ FlexibilityStart with any amount from CHF 25 and retain full control over your investments.
  • ๐Ÿ“ž SupportAccessible customer support for all your questions.
  • ๐Ÿ“š EducationLearning resources to deepen your knowledge of Bitcoin and cryptocurrencies.
  • โšก Lightning Network: Fast and cheap Bitcoin transactions, ideal for everyday use and microtransactions.

๐Ÿ‡จ๐Ÿ‡ญ My personal Relai experience (as of June 2025)

Test duration: Since February 2021 - over 4 years of active use

Currently ongoing: Weekly auto-invest of CHF 250 since March 2024 - works perfectly!

Last transactions:

  • 2 June 2025: CHF 250 purchased - settlement in one hour
  • 28 May 2025: Bitcoin transferred to ledger - smoothly in 12 minutes
  • 3 May 2025: Lightning test thanks to community tip from Lugano - impressively fast!

Community Feedback: A Schwiizerfranke reader from Basel asked: "Can I send my Bitcoin directly from Relai to my hardware wallet?" - Yes, it works perfectly - in my test, the transfer to Ledger only took 15 minutes.

Next update: End of 2025 or in the event of significant changes to the Relai

Relai Bitcoin App Explained

Simplicity is the focus of the Relai app. The crypto app is not meant to buy countless currencies, but exactly one: Bitcoin. And this simple, straightforward, fast, without registration and without separate wallet or hours of research into how exactly this is done.

You rarely see anything like that today. Rather, people often jump on every bandwagon, and in the end, some service providers offer a lot, but nothing really good. The Relai App for Android and iOs was in the Switzerland develops and, according to its own statements, represents the fastest access to bitcoin dar.

The concept of the Relai app: Banks are forced to know or identify their customers. However, there is no identification procedure in the Relai app! Instead, the data of the transferring bank from which you transfer (fiat) money is sufficient to buy Bitcoin in the Relai app. This means that no data is collected from you and time is saved enormously. From the app download to the start of the function Only a few minutes.

Now 10% less fees with the code: CHFRANKE

Relai referral code Relai code Relai voucher fee voucher Relai referral code Relai promotion code

Relai Test Screenshots

The Relai app is a Full access to buy, hold and resell Bitcoin. In the screenshots below you can see how simple everything is kept and structured. It is important to write down your seed password and keep it in a safe place. If you lose or change your mobile phone, you can use the password to access your Bitcoins again.

You can enter the CHFRANKE Relai referral code during the checkout process. After entering the amount, a field will appear in which you can enter your Relai referral code.

Historical Bitcoin price in US dollars

3 questions about the Relai Review

Where is my Bitcoin stored?

Directly on the blockchain or encrypted via the seed on your mobile phone.

What if I lose my mobile phone?

No problem, as long as you have written down/saved your password (seed). Enter the seed on your new mobile phone and you're ready to go.

How high are the Relai fees?

With the Relai voucher code CHFRANKE you save 0.5% fees on your purchases. Furthermore, you can buy up to CHF 1 Bitcoin per month at Relai for 0% fees, i.e. free of charge buy!ย 

Relai fees are basically structured as follows:

  • Relai basic fee 1.0%
  • 0.1% discount on the Relai costs with our voucher code
  • Partial further discount with a savings plan (Auto-Invest)
  • This gives you a Relai fee of 0.9%which is a very fair cost for all the features.

Now 10% less fees with the code: CHFRANKE

Relai referral code Relai code Relai voucher fee voucher Relai referral code Relai promotion code

Our financial tips for 2026

"Intelligent people learn from the mistakes of others".

We have compiled our top selection for you from all our tests and experience reports:

How to Sell Bitcoin at Relai? Relai payouts

Security: People often ask "how secure is Relai"? Like any application that has to do with money, Relai is also subject to the principle of caution. If you buy really large amounts of Bitcoin, it is advisable not to store them permanently in the Relai app. To do this, you can transfer your coins from the app to your personal wallet.ย 

For example, a Carry forward to the Relai Ledger (or to other wallets) very easily by clicking on "Send" in the Relai app and then entering the address of your wallet. Be sure to check that the address is correct and make a small test transfer at the beginning before sending larger amounts to Bitcoin.

The same is true, by the way, when you Sell Bitcoin want to sell. You can select "Sell" via the + (plus symbol) in the app and exchange your Bitcoin for Swiss francs.

The next step is to enter your account details for the payout and you are ready to sell your bitcoins. You may need to verify your wallet to "Level 2" first if you have not done so before. You can do this easily in the Relai app menu under "Profile" and then "My wallet level".

In the test, the Relai payout within one weekday.

Relai Cave of the Lions

best bitcoin app switzerland reviews

After Neon and Findependent, the Relai Hรถhle der Lรถwen Switzerland appearance also took place on 30.11.21! You can find out exactly what Relai plans to do with the targeted investment in the coming months and what development steps are planned here. Major development steps for Relai 2.0 have already been taken in 2021 and published in the release in mid-November 2021. If you would like to get a closer look, you can download the Relai app for free. download. With our Promo code CHFRANKE you benefit from 0.1% less fees!

Our financial tips for 2026

"Intelligent people learn from the mistakes of others".

We have compiled our top selection for you from all our tests and experience reports:

Relai vs Bitpanda vs Coinbase - Comparison for the Swiss

CriterionRelaiBitpandaCoinbase
๐Ÿข OriginSwitzerland (Zurich)AustriaUSA
๐Ÿ“ฑ FocusBitcoin only200+ cryptocurrencies100+ cryptocurrencies
๐ŸŽฏ Target groupBitcoin beginnersCrypto TraderInternational users
๐Ÿ’ฐ Fees0.9% (with code CHFRANKE)1,49% โ€“ 2,49%0.5% - 4% + Spread
๐Ÿ” RegistrationKYC since 31 October 2024โœ… KYC requiredโœ… KYC required
๐Ÿ”‘ Wallet controlโœ… Own keysโŒ CustodialโŒ Custodial
๐Ÿ’ธ Minimum amountCHF 25CHF/EUR 25USD 2
โšก Lightning NetworkYes (Beta)โŒ NoโŒ No
๐ŸŽ Free purchasesโœ… 1x per month up to CHF 100โŒ NoโŒ No
๐Ÿ“ž SupportGermanGermanEnglish
๐Ÿฆ CHF supportNativeVia EUR conversionโŒ Detour via EUR/USD
๐Ÿ›ก๏ธ RegulationSwiss standardsEU-regulatedUS-regulated

๐Ÿ† Relai unique selling points

  • Swiss Made: Only Bitcoin provider with Swiss headquarters
  • KYC since 2024: Verification required, but still self-custody
  • Self-Custody: You retain control over your Bitcoin
  • Lightning Network: Fast microtransactions (beta phase)
  • Focus: Focus on Bitcoin quality instead of quantity

๐Ÿ’ก When which provider?

Select Relai if:

  • You are a Bitcoin beginner
  • Privacy is important
  • You prefer Swiss quality
  • Want to learn self-custody

Choose Bitpanda if:

  • You want to trade different cryptocurrencies
  • Trading features are important
  • You favour EU regulation

Choose Coinbase if:

  • You are looking for international diversification
  • Advanced trading tools you need
  • Institutional features are important
๐Ÿ’ก Schwiizerfranke tip: Relai is often the best choice for Swiss Bitcoin beginners - Swiss Made, simple and secure!

Conclusion on our Relai experience

The Relai app provides easy access to Buying and selling bitcoins. If you want to buy and hold larger amounts, you should think about the storage concept. After all, money always attracts criminals, so it is advisable to spread sums above your personal "pain threshold" across at least one or even several wallets. But for a first introduction to the crypto world, it couldn't be easier and more straightforward than with the Relai app.

After all, negative experiences can always occur in the crypto world, as there are also dubious products and scammers out there. So it's all the better to have a simple solution which is even Swiss Made!

The Conclusion on the Relai experience is therefore consistently positive off.

Do you have more questions or suggestions on the topic of cryptocurrencies?

Feel free to leave a comment!

Relai referral code Relai code Relai voucher fee voucher Relai referral code Relai promotion code

Note: With the Code CHFRANKE you get 0.1% lower fees at Relai Switzerland!

The CHFRANKE You can enter your Relai referral code during the checkout process. For this purpose, after entering the amount, a field will appear in which you can enter your Relai referral code.

FAQ

Yes, with Relai, the Bitcoin is stored directly in a separate wallet on your smartphone. You control the private keys and can transfer the coins to an external wallet at any time.

At Relai, buying Bitcoin is easy and can be done via bank transfer.

The KYC (Know Your Customer) process is necessary because Relai introduced the KYC some time ago. Since then, identification has been necessary for full app utilisation.

If you lose the private key (seed), you lose access to your Bitcoin. Make absolutely sure that you keep it safe.

46 responses
  1. The fees are far too high. You are limited to CHF 1000 per 24 hours. The payout costs 1% of the amount with a discount code (!), i.e. over 10 CHF, and then it takes 3 days for the money to arrive. I am very disappointed.

    1. Unfortunately, there is no reputable provider from Switzerland who would offer this at a lower price. 1% are very common even among international providers.

      Furthermore, large international providers such as Binance constantly have problems with regulation and therefore payouts there are sometimes not possible at all. That would be the absolute worst case!
      Personally, I therefore prefer Swiss Made.

  2. briefly on my positive experience:

    1. the head office of the company is in Switzerland = for me more trustworthy than locations in Eastern Europe where many start-up banks are located.
    Once you have loaded the app, you get a really very sorted and clear overview of investments and transactions made as well as the current BTC balance.
    Fees are presented transparently. Here I also recommend a monthly savings plan, because you can buy BTC up to 100 EUR monthly with 0% fees. This makes it ideal for beginners.
    4. deposits can be made by bank transfer / card payment or via Apple Pay
    5 You can also send your coins to your hardware wallets or have them "stored" at Relai.

    Conclusion: Relai offers everything you need to buy BTC with low fees. The app is easy to use and is also suitable for BTC newcomers.
    For all those who install the app!!! By using this referral code: CHFRANKE your fees will be reduced by 0,5%

  3. Hello, Eric.
    I invested 1000 euros in Bitcoins with a Sandra Schรผler-Kaiser at Expert Trading Options (Telegram Group), behind which stands the dubious company Torex Wealth, as I of course only found out afterwards. After 3 days, the profit was 15000 euros, which makes your head spin a bit. But you couldn't cash it out until you had paid the 20% commission fee in advance. But fortunately I didn't do that. Can't such groups be banned? Bitpanda also has such a Telegram group.
    Fortunately, I have now come across your page.

    1. Hello Ruth,
      Thank you for your feedback and your experience - hopefully it will help other readers here too.
      Unfortunately, there are still many dubious projects and providers in the crypto sector. If they are based abroad, the authorities can hardly get to them, or only for far too long.

      Relai is one of the few Swiss crypto providers and therefore a welcome port of call for many Swiss women ๐Ÿ™‚

    1. Hello Dani,
      the 0% charges were only a limited time promotion (as displayed at the time). Unfortunately, the Relai no longer offers. But there are still 0.5% lower fees with the Relai coupon code CHFRANKE.

    1. As far as I know, both benefit from the Refer a Friend program for a while. You get low fees and your friend gets a mini bonus for inviting you. Treat your friends to a few centimes ๐Ÿคฃ

  4. Como funciona o Relai voce deposita uma quantia desejada e depois como funciona voce investe o dinheiro em outras plataformas ou como รจ que se passa. Alguem me poderia responder

    1. Hi Jorge, yes you transfer money to your relai account and afterwards you can buy bitcoin from there on. Also holding, selling or sending it from there on is possible.

  5. Hi, I only created the recovery phrase after the first purchase. When creating it, I noticed that it said "Before purchase" at the top of the view. What does that mean?
    And can you have recovery phrases created as often as you like?
    Kind regards

    1. The best way to do this is to ask Relai's support directly. You will get an answer directly there. Best regards ๐Ÿ™‚

    1. Hello Daniel, yes, it works like this: In the Relai app, click on the plus button (bottom centre) and select "Sell". You can then enter your IBAN etc. and make the payment. Note the limits of e.g. a maximum of CHF 1,000 per day. Best regards ๐Ÿ™‚

  6. My name: Hans Ege
    I watched the TV show yesterday: RE LAI. I am excited about the simplicity of access without confirmation and complicated
    Codes that always change. Can you e-mail me more info and explain how to get started for investment. Am not an online freak !!!
    Thank you for your efforts.

  7. Relai's offer is a good thing, but "... is the fastest way to access Bitcoin, according to their own information." is not true in my opinion. The "PocketApp" (also made in Switzerland) is a much simpler method and avoids the diversions via an app โ†’ the purchased Bitcoin ends up directly in the hardware wallet ๐Ÿ™‚

  8. Hey. Using the Relai referral code, save 0.5%...
    Have fun ๐Ÿ™‚

    If you use it to invest in bitcoin with the Relai app, you'll pay 0.5% less in fees! ๐Ÿ‘

  9. With the code REL1400 you save 0,5% of the costs and the amount will be credited to your account from 10$.

    1. Good question. Usually you encounter more 12 word seed phrases. But 9 words are already enormously hard to hack, especially compared to what we usually do/save/secure on our devices.

      Relai offers a WhatsApp community. If you want you can ask there and share the answer here ๐Ÿ™‚ .

    2. With the REF code REL1400 you save with Relai 0,5% fees after all something. This is credited from 10 francs in BTC.

  10. Hello, Marcel,

    Have tried relai app times. Have after some transactions the feeling that they always offer you the sats at the absolute daily maximum prices. So, strictly speaking, the costs of a very bad course are added to the fee. The whole thing I find really intransparent and is so actually not recommended. Or am I wrong?
    Greetings

    1. Hello Chris
      I have checked this and compared the rate in Relai in parallel with the rate on Finanzen.ch where it is updated every second. Have observed that it is updated in Relai in the purchase field not as often as in the comparison portal. Partly the rate was better and partly worse (5-6Eur which corresponds to the current rate of about 30,000Eur about 0.00016%).
      Definitely the fees at Relai are too high for my taste to buy high amounts. For the first entry certainly top, but who is longer there should anyway deeper into the subject and also seek about a secure storage solution / wallet.

      I like to use Bitcoin Suisse, also Coinbase (review coming soon - check blog!) ๐Ÿ™‚ LG

  11. Puuh there are the fees but extremely high๐Ÿ˜ต๐Ÿ˜ต
    I would rather recommend Kraken.com to buy and a ledger for safekeeping.

    1. Hey Nico
      the fees are really not the cheapest. But the simplicity of access to Bitcoin. Especially at the beginning it can be very complex for newcomers to deal with a ledger and all the issues. To get some skin in the game, you can confidently with Relai. And who has then liked, we will certainly deal with alternatives in the long term.

      Love!

Write a comment

Your e-mail address will not be published. Required fields are marked with * marked.